Boarding Cancellations
Reservations are considered final 2 days before the check-in date. Cancellations made after this period will incur a full charge. Deposits are fully refundable up to 14 days before the scheduled check-in date.
Holiday Boarding Cancellations
For holiday reservations, bookings become final 4 days before the check-in date. Cancellations after this period will be charged in full. Deposits are fully refundable up to 14 days before the scheduled check-in date.
Daycare Cancellations
To cancel your dog’s daycare, please contact us by phone or email. Same-day cancellations or no-shows will be billed.